Services
Your one-stop shop for all your moving needs.

 

 


   
 
 
 
     
   

Relocation Service
A trained Aerostar representative will come to your home* at your convenience for consultation and will gladly give you advice and guidance, as well as a written estimate of moving costs and ways in which you can minimize those costs. This consultation is given freely and without any obligation whatsoever on your part.

*within Los Angeles county

Preparing for your move
Prior to moving day, you will be involved in the preliminary sorting of your belongings, separating the items you wish to send overseas from the items you would like to leave behind.

It is recommended to pack your suitcases prior to moving day and make sure your passports and tickets are put in a safe place, separated from the items you want us to pack and/or pick up.

On Moving Day
Our professional packing crew will arrive at your home with specially designed cartons, padding materials and, if necessary, custom-built wooden crates to safely pack your furniture and household goods.

Secondary Packing
Aerostar will provide heavy-duty wooden crates (“lift-vans”) which are custom built to match the size specifications of your shipment. These super-strong crates are built to withstand any damage that might occur with the handling of your shipment while en route to its destination.

Arrival at destination
Following the departure from your local port of exit, our services continue in the country of destination. With over 120 agents and affiliates worldwide, we are able to coordinate the move and pave the way for smooth and expeditious clearance from customs. Once the shipment is cleared, our agent will make arrangements for the delivery of your goods to your new home or office.

Clearing your shipment will require some or all of the following documents, dependent upon your country of destination:
• Clear copy of your passport
• Immigrant certificate or Visa
• Detailed packing list with value of the contents
• Receipts for any new appliances and furniture
• Proof of residence
• Proper proof of tax exemption, if entitled

Storage
Aerostar provides storage of your goods in a secured, ventilated warehouse while you are in transit to your new country of destination, traveling, remodeling your home, or have not yet found a new residence. Your goods will be stored in heavy duty crates “lift vans” until they are ready to be shipped or delivered. Your sales representative will help plan and discuss your specific needs.

Specialty Packing Solutions
Aerostar provides complete packing solutions for your valuable antiques, paintings, art, Hi-Tech and optics.

Our packing experts will design specially made crates, suited to meet your requirements and made with the most advanced packing materials available today.

A highly skilled packing crew will arrive at our facilities in order to pack, strap and fasten your equipment for transfer by land, sea and air.

All stages of planning, design and manufacture are in accordance with the requirements of the insurance agencies, including the presence of a surveyor when required.

Insurance
There are times when for reasons beyond our control when goods may be damaged during transit. For this reason we recommend you insure your goods with an “All Risk, Door to Door Marine Insurance” policy, which takes effect at the time your goods are picked up.

While the cost of insurance is not included in our estimate, our representative will be glad to advise you on this matter. Remember, always insure your goods for the amount of money it will cost to replace them in the country you are moving to. Costs overseas for certain items are often much higher than in the country of origin.

Car Shipping
The two most common ways to ship a vehicle are RO/RO (roll on, roll off) or in a steamship container. Upon receipt of your vehicle, Aerostar will handle the loading, bracing, lashing and securing it inside the container, the delivery to the port and the ocean freight to the port of destination. The vehicle must arrive at our facilities with a maximum of 1 gallon of fuel in the tank and in running condition.

You will be required to supply the original clean title (no liens), a copy of the registration and a copy of your passport.

While the steamship lines maintain basic liability coverage, an additional policy is available through our offices and is recommended.

Motorcycle Shipping
Motorcycles are either crated or loaded onto specially-made racks. Aerostar will provide a heavy-duty, custom built, wooden crate to specification. Your motorcycle will be secured inside the crate and loaded into a steamship consolidated container.

The motorcycle must arrive at our facilities drained entirely of fuel.

You will be required to supply the original clean title (no liens), a copy of the registration and a copy of your passport.

While the steamship lines maintain basic liability coverage, an additional policy is available through our offices and is recommended.